Book a service with Lakeland Dog Walker
Our weekly schedule is finalised early on Sunday mornings (to allow Naomi a full day off). To avoid disappointment, we recommend making your booking by Saturday or earlier. Bookings are currently being accepted up to Tuesday, 22 December 2026 for those who wish to plan ahead.
Please note: the online booking system closes at 17:00 the day before your required service, as this is when rotas are finalised and distributed to the dog walkers. The later a booking is made, the lower the likelihood of securing your preferred service.
If you attempt to book online after 17:00 the day prior, the system will prevent submission. However, assistance may still be possible—please contact Naomi as soon as possible to enquire about additional availability.
Dogs will be collected within the time window selected at the time of booking. If you require a specific collection or return time, please notify us when making your reservation.
Dog walking services and pop-in visits are available Monday to Friday, between 09:30 and 14:30.
Our current availability
General Guidelines
-
Naomi and Hannah operate the fully equipped dog transport vans and cover the entire catchment area.
-
Mattias conducts walks on foot and covers the Slate Fell, Strawberry Grange, and Dale View areas.
-
Niamh generally covers the Brigham Road, Laureates, and Parklands areas on foot, though she is also insured to collect dogs by car if required.
If a dog walker appears to be fully booked, we still encourage you to submit a booking request, as availability may have changed since the last update. If we are unable to accommodate your request immediately, we can add you to a reserve list.
Where there is both a morning and lunchtime slot available, these may be combined to accommodate an Expawdition Day booking.
We can almost always accommodate Pet Pop-Ins during our standard working hours.
Please click here to view our holiday dates.
.png)
.png)
Please try and book/reschedule well in advance.
Naomi organises staffing for the week on a Sunday morning, so it really helps if bookings are in by Saturday.
It's easy once you know how, but for the first few times you book a service, it can be a little confusing so we've made it simple for you:
To Book a Service
Click the "Book Now" button above which will open a new page.
Enter your log in details, then click the "request services" button on the left hand side of the screen.
​
A calendar appears: Click the dates you need our services.
​
Select the service you require using the drop down menu.
Choose a pick-up time slot (if you require a specific pick up time, please let us know, otherwise it will be between the time slot you have selected)
​
If there is anything you think we should know about or you want us to aim for a more precise time, please write this in the "Add Notes" box.
​
Click "Add to Basket"
​
If you have other services to book, please do the same as above.
​
Finally, click the green "submit now" box on the right of the screen and the requests will be sent to us. (If you fail to click this box, we will not receive your requests until 5pm the day before therefore we may not have space).
​​
To Cancel a Service
If you want to see what services you have booked, or need to cancel a service, click "View Schedule" and a list or a calendar will appear.
​
To cancel a service, make sure you're on the LIST view and just click the green "cancel" button then "Yes, cancel service" button.
​
To book, cancel or ammend a service, please give us as much notice as possible.
The deadline for cancelling or rescheduling a service is 09:00 the day before your booked service.
If you need to cancel a service after this time, please message Naomi, but be aware, you will be charged 50% of the service fee.
If you cancel or reschedule a service on the day, you will be charged in full.
​
​
Please note, a service is not confirmed and in the diary until you get the confirmation email sent to you
​
View our Privacy Policy & Terms & Conditions, by clicking the link.